As you all know you can now recover your own job’s, rather than the operator having to do it. This was done for the benefit of the customer, so that jobs can be re-issued again more quickly.
It is not an excuse for drivers to pick & choose which jobs they want.
When you recover a job the system will give you a 5 minute penalty, during this time the system will not give you a job.
If for any reason you recover an “account job” the penalty period will increase to 15 minutes.